We gathered the most common questions from S&H clients and provided answers to each of them within our FAQ page. When you need further help, our support staff are available can assist you promptly.
Yes, customers can take detailed customization options from any of our product pages as references for their projects. Contact us to provide samples or information about non-woven fabric parameters, liquid formulas, packaging design drafts, and etc. to help you create unique products.
2. How do you ensure quality during your production?
Thanks to our complete QI system, the quality of our products is 100% guaranteed. S&H has more than ten years of professional experience. Our ISO, GMPC, and FDA-certified facility is equipped with advanced equipment and a 100,000-level dust-free workshop. Additionally, all our raw materials are purchased from top non-woven material suppliers in China.
3. Where is the factory? Are you available for an on-site factory audit?
Our factory is located in Hangzhou, Zhejiang Province, China. And we always welcome factory audits.
4. How do we inquire about prices and other specific information?
Please fill in the form on the CONTACT page or send an email to our Sales team. Do not forget to include specific product parameters or any other requirements in the form/email. Our sales rep will be happy to answer your questions or provide you with quotations.
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